Use Veltrix Prime’s platform tools: 32
Use Veltrix Prime’s platform tools: 32

Privacy Policy and Personal Information Notice

Effective date: April 29, 2026

This notice applies to veltrix-prime.live (referred to below as “we”, “us” or “our”) and describes how we collect, retain, use and disclose (“process”) personal information when you access our services (“Services”), including when you:

  • visit veltrix-prime.live or another site that links to this notice
  • contact us or take part in business, promotional or other activities we arrange

This page outlines your privacy choices and rights. If you disagree with these practices, please do not use the Services. For help or questions, contact us at any time at [email protected].

AT A GLANCE

The points below summarise this notice. Please read the sections that follow, or the contents list, for full details.

Which personal information do we handle? It depends on how you interact with us and use the Services. See Information You Submit.

Do we handle sensitive categories of information? No. We do not process personal information classified as special-category data.

Do we receive information from other parties? No. We rely on information supplied directly by you.

Why is information used? We use it to operate, improve and safeguard the Services, communicate with you and meet legal requirements. See Processing Purposes.

When might information be disclosed? Only in specified situations and to defined recipient groups. See Sharing Information.

How is information protected? We use suitable technical and organisational safeguards, while acknowledging that no internet service is entirely free from risk. See Security Measures.

Your rights: Rights depend on your place of residence and may include protections available under the GDPR. See Your Privacy Choices.

How can you make a request? Submit a request through veltrix-prime.live/contact or contact us directly. We will reply within the period required by applicable law.

CONTENTS

1. INFORMATION WE COLLECT

Information you elect to provide In short: we handle the information you choose to send us. When you create an account, ask about a product, use platform tools or get in touch, you may provide details including:

  • Given name and family name
  • Telephone number
  • Email contact
  • Account password
  • Technical information, such as IP address, browser type, language preference, access timestamp, error displays, device identifiers and country

Sensitive information: we do not knowingly collect or process special-category personal information. Please provide information that is correct and current, and tell us when it changes. Information gathered automatically In short: certain details are captured automatically when you browse or use the Services. When you open the website or platform, some technical information may be recorded without manual entry. It helps us secure the online environment, diagnose issues and deliver a more reliable experience. This may include the device used, pages opened and session duration. As is common with digital services, cookies and related technologies help us remember preferences and settings and understand use of the Services. Automatically collected information generally falls into these groups:

  • Log and activity information: technical details about actions on the website, including IP address, pages viewed, tools accessed, timestamps and error notices.
  • Device information: device model, operating system, browser and connection details used to run and enhance the service.
  • Location information: an approximate, or occasionally more specific, location inferred from your IP address or device configuration. You can usually refuse location access in your browser or device, although some local or language functions may then be limited.

2. HOW INFORMATION IS USED

In short: information supports delivery, administration and protection of the Services, communication with you and compliance with applicable requirements. Based on how you interact with us, we may use it to:

  • Create and administer user accounts
  • Deliver requested tools and services
  • Answer enquiries and provide assistance
  • Issue service messages, including product and policy updates
  • Request feedback and clarify how the Services operate
  • Send promotional messages in line with your choices, with an unsubscribe option available at any time
  • Show advertising or promotional material that may better match your interests
  • Defend the platform against fraud, misuse and unauthorised access
  • Analyse Service usage to guide enhancements
  • Measure the performance of promotional campaigns
  • Safeguard vital interests, including efforts to reduce possible risks to individuals

3. OUR LEGAL GROUNDS FOR PROCESSING

In short: we process personal information only where a lawful basis applies, including consent, a legal duty, contractual necessity, protection of vital interests or a legitimate interest. If you are in the European Union or United Kingdom, the GDPR or UK GDPR may allow processing on the following grounds:

  • Consent - you have permitted the activity and can revoke that permission at any time; see the Consent Withdrawal section for further information.
  • Contract - processing is needed to enter into or fulfil an agreement with you.
  • Legitimate interest - information is used for reasonable business purposes that do not outweigh your rights, such as relevant messages or Service protection.
  • Legal obligation - processing is necessary to meet applicable law or a lawful demand from a public body.
  • Vital interests - information is used where needed to protect someone's life or physical wellbeing.

4. INFORMATION DISCLOSURES AND RECIPIENTS

In short: information is shared only where needed and with selected recipient categories. These can include suppliers and contractors providing hosting, measurement, customer support or authentication services.

  • Affiliate promotion networks
  • Registration and sign-in providers
  • Data measurement and analytics services

Information may also be disclosed during a corporate transaction, through Google Analytics, to companies in our group or for advertising programmes conducted with partners.

5. THIRD-PARTY WEBSITE LINKS

The Services can include links or advertisements that take you to third-party pages. Those websites are outside our control, and we are not responsible for their content or privacy practices.

6. COOKIES AND RELATED TOOLS

Cookies and comparable technologies can identify your browser, remember settings, maintain secure sessions and help us assess traffic. Browser controls allow you to manage or turn them off, although restricting some cookies may reduce available functionality.

7. DATA RETENTION PERIODS

We keep personal information only for the period needed to operate the Services, satisfy regulatory duties or address possible claims. After that period, information is erased or converted into an anonymous form.

8. DATA SECURITY

We use security controls that are generally accepted in the industry, but no internet-connected system can promise complete security. Use of the Services carries the ordinary risks associated with digital communications.

9. INFORMATION ABOUT MINORS

In short: no. We do not knowingly request or collect personal information from anyone younger than 18. If you think a minor has provided us with personal information, please contact us. We will examine the matter and determine whether deletion is appropriate.

10. PRIVACY RIGHTS

In short: the rights available to you depend on your country of residence and may include rights under the GDPR in the European Union. These rights give you control over your personal information. You may view, update or remove information through your account. Depending on applicable law, you may have rights including:

  • Request a copy of the personal information we maintain and understand how it concerns you.
  • Ask us to fix incorrect information or erase data that is no longer required.
  • Request limits on processing or object to particular uses, including marketing messages.
  • Obtain information in a structured, commonly usable format where the law requires this.
  • Avoid a decision based exclusively on automated processing, including AI profiling, where no human review is involved.

To make a privacy request, use the contact information in the “CONTACT US” section. We will respond within the period set by applicable law. If you live in the EEA or United Kingdom, you may also approach the appropriate data protection authority in your area if you believe our processing is unlawful. Withdrawal of consent: where consent is the legal basis, you can withdraw it at any time by contacting us. Withdrawal does not invalidate processing completed before the withdrawal. Marketing choices: commercial emails can be stopped by selecting “Unsubscribe”, replying to an SMS with “STOP/UNSUBSCRIBE” or contacting us. Service-related, non-promotional messages may still be sent. Account information You can inspect or change your account details:

If you ask us to close your account, we will deactivate it and remove personal information from active systems. Certain records may remain where needed to deter fraud, resolve disputes or meet legal obligations. Cookies and related technologies: browsers commonly accept cookies automatically. You can adjust your browser to reject or remove them, though some functions may stop working. To manage interest-based advertising choices, visit aboutads.info/choices. Questions about personal information rights can be sent to [email protected]

11. DO-NOT-TRACK REQUESTS

Many browsers offer a “Do-Not-Track” (DNT) setting, but the industry has not established one consistent technical approach for handling it. We therefore do not currently act on DNT signals. If a common standard is adopted, this notice will be revised.

12. UPDATES TO THIS NOTICE

We may revise this notice when appropriate, including when laws or regulatory expectations change. Whenever a revised version is posted, we will amend the date at the top, and the update will apply from its publication date. For material changes, we may display a website notice or contact you directly. Please review this page from time to time.

13. CONTACT DETAILS

Questions, requests and comments may be sent to: [email protected]

14. DATA ACCESS, AMENDMENT OR REMOVAL

You may ask to access, correct or delete your personal information at any time through veltrix-prime.live/contact. We will review the request in accordance with applicable data protection requirements.